Advice & Support
There is currently an abundance of information regarding the current COVID-19 situation. Hopefully this page will provide you with all the answers you are looking for. If you have any questions at all and cannot find the answer you are looking for please email us on firstname.lastname@example.org.
Warwickshire's Welfare Scheme Details (FREE SCHOOL MEALS)
UPDATED 31/03/20 - Parents need to apply for the Warwickshire Welfare voucher directly as per the contact details below.
If children are registered for 'benefit related' Free School Meals parents/carers can apply for assistance to buy food whilst they are not at school. This will be through a £30 voucher per child that they will receive via text/SMS to their mobile and can be exchanged for cash at any Paypoint outlet. The LA are currently offering six weeks of support as we do not know how long schools will be closed for.
From Monday 23rd March 2020, the Local Welfare Scheme Team will be happy to help. If you have not received the text you can:
- call them on 0800 4081448 or 01926 359182. You will be asked for each child's name, date of birth and a valid mobile number. You will need to give them each child's name, date of birth and a valid mobile number
- email via email@example.com. You will need to provide the same information as above.
Please be patient when calling as they are anticipating a high volume of enquiries. You can contact them at anytime during the six weeks and you will still be eligible for the full amount.
For more information please click this link.
Supermarket Vouchers (FREE SCHOOL MEALS)
We are now processing these on your behalf and we will contact you when you can come in to collect the vouchers. If you have any queries please ocntact us directly to discuss.
A-Z Advice & Support
The foodbank is currently running from the Life Church premises only on Tuesdays and Thursdays (12.00 – 14:00). Clients will be asked to remain outside whilst their food packages are put together. Please use the main entrance of the Life Church (rather than the side entrance).
If people wish to drop off food please do so at the Life Church on Mondays, Wednesdays and Fridays.
Most people experience grief when they lose someone important to them. If these feelings are affecting your life, there are things you can try that may help. Please click this link for support/advice from the NHS.
Telephone: 0800 1111
Citizens Advice (available by phone and email service only with staff working from home)
Telephone advice: People can access this service by telephoning the local number 02476 494393. The national telephone service is open between 9.00am and 4.00pm (Monday to Friday). Delivery by local generalist advisers in Nuneaton and Bedworth is between 10.00am and 2.00pm Monday to Friday (excluding Wednesday). Outside these hours calls are answered via the national Citizens Advice call centre via 0300 3301163.
Email Advice: Accessible via firstname.lastname@example.org
Compass is a school nursing service for the delivery of the Healthy Child Programme 5-19. Led by school nurses for the promotion, prevention and protection of children and young people's health and wellbeing. The service is available to all Warwickshire school aged children and young people from 5-19 years old (up to 25 years old for people with special educational needs).
Please click this link to visit their website or alternatively you can contact them on 03300 245 204 or via email@example.com.
Please see the attached information regarding Co-Parenting during a pandemic.
Domestic Abuse Helpline
Are you experiencing domestic abuse? You are not alone. Please click this link for support.
The freephone, 24-hour National Domestic Abuse Helpline is 0808 2000 247
Domestic Abuse affects men too - please click this link for more information from Respect (mens advice line)
Family Information Service
To make sure that parents, carers, professionals and partners stay informed over the coming weeks, the Family Information Service newsletter will be issued on a regular basis to ensure that information and advice relating to Coronavirus (also known as COVID-19) is readily available and easy to access.
There will be lots of information over the coming weeks to support you and your family.
In the recent editions of the Family Information Service Newsletter you will find more advice on COVID-19 (Coronavirus), school closures, what to do if your child gets free school meals, advice for if you're pregnant, information on food banks, activities and home learning for children and more.
It is the explicit advice from the Government that you stay at home and practise social distancing. Please see the link below for further details on this: